The Yerevan Metro has issued a clarification regarding the responsibilities of staff working at payment checkpoints.
According to the statement, employees stationed at metro payment gates are responsible only for monitoring and supervision. They are not involved in any payment-related operations or transactions.
Passengers are kindly asked to treat metro staff with respect and avoid any offensive or inappropriate behavior toward them.
For all payment-related questions or issues, passengers are advised to contact the service provider directly:
TelCell Support
Phone: 88-30 or 060 27 22 22
Note:
Passengers are encouraged to follow official guidance and direct their concerns to the appropriate service channels for faster resolution.
